C.人员培训 Training
该课程旨在对测量机系统操作人员提供系统使用和坐标计量技术基本培训。
参加该课程培训的人员应选用有计量基础知识、计算机应用知识及有英语基础的人员。
The course is designed to train operators on the use of the system and on fundamentals of Coordinate Metrology. People attending this class are expected to have some familiarity with metrology knowledge, PC application skill and English.
培训时间: 3-5个工作日 Duration: 3-5 Days
培训地点: 青岛/客户现场 Place： Qingdao or at Customer factory
参加人数: 2-3人 Attendees: 2 Persons
D.保修服务 After-sell Services
 测量机自验收之日起在正常使用情况下保修12个月，此期间由用户人为责任造成的硬件损坏进行维修时按成本收费；保修期满后负责长期有偿服务。进口件损坏由供货方与外商联系修理。
12 months guarantee free of charge after final acceptance, under regular service conditions. During this period, hardware damage caused by user’s personal mistake will be repaired only charging basis cost price. After that period, a long lasting pay service will be given. Supplier will connect with foreign merchant to solve the problem of import parts damage.
1. 用户在测量机发生故障时应及时详细告知故障情况。供货方接到通知后2小时做出反应。供货方有责任应用户要求在24小时内赶到用户现场负责处理。
When a fault happens to the CMM, a detailed fault condition should be provided by the user. Supplier will make reaction in 4 hours after receiving the trouble notice. Supplier has the duty of arriving to provide service at the user’s site in 24 hours.
2. 客户回访制度：在测量机投入使用后，公司工程师将不定期回访，以提供更多技术支持指导，使用户操作更加熟练，并正确对测量机做日常维护，延长测量机使用寿命
Customer care system: after the measuring machine is put into use, the company engineer will not visit regularly to provide more technical support guidance, use the user's operation more skillfully, and make the daily maintenance of the measuring machine and prolong the service life of the measuring machine.
3. 在线远程支持制度：公司建立在线远程支持制度，可对客户终生免费提供技术支持，编程指导，使客户获得更便捷服务
Online remote support system: the company establishes an online remote support system, which provides free technical support to customers for life, programming guidance, and enables customers to get more convenient services.
4. 供货方将以优惠价格向用户提供其它选加附件。
Supplier will provide user with other accessory options in a preferential price.